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Credit and Collections Specialist in Janesville, WI at Ariens Company

Date Posted: 5/31/2017

Job Snapshot

Job Description

At Ariens Company we understand that Passionate Employees Astounded Customers = SUCCESS! We offer a fast-paced, casual environment with a strong sense of community. As a member of our team you will have the opportunity to make an impact and be recognized for it.  At Ariens you’re not just an employee, you're family!

Responsible for the credit approval process through the use of credit policies, periodic reviews of existing customers, and evaluation of the creditworthiness of potential customers. As well as establishing rapport with customers to collect on outstanding accounts receivable balances and resolve billing issues.  Increase cash flow, minimize bad debt and days sales outstanding (DSO) by effectively mitigating risk and collecting on past due accounts.


Essential Duties and Responsibilities

  1. Recommend credit lines and payment terms for accounts based on research and credit information available including banks, trade & credit associations, salespeople, and other sources.
  2. Prepare credit analysis by reviewing customer financial information and recommend action to be taken.
  3. Evaluate and resolve orders on credit review and report to internal customers daily.
  4. Build relationships and work proactively with Sales and Customer Service.
  5. Perform collection activities for assigned accounts resolving unpaid invoices and other payment discrepancies.
  6. Negotiates special credit arrangements with customers on delinquent accounts.
  7. Prepare documentation for delinquent accounts for collection agency submission and work with outside collection agents and/or attorneys when appropriate.
  8. Resolve disputed items with customers through research of all available information and communicate findings.
  9. Add and maintain all necessary customer information in ERP system including notes regarding customer conversations, actions taken on orders, etc.
  10. Manage monthly statements and dunning letter processes.
  11. Prepare monthly reporting per assigned portfolio.
  12. Ensure goals are met on AR balance vs plan, invoice aging for assigned portfolio.
  13. Other duties as assigned.

Job Requirements

Basic Qualifications

  • Associate's degree in Business Administration, Accounting or Finance and;
    Minimum of 1 year experience in commercial credit/collections or customer service
  • In lieu of degree requirements, a minimum of 5 years of relevant business experience required
  • Experience with Accounting software and Microsoft Office
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills and the ability to balance several tasks simultaneously
  • Attention to detail
  • Analytical skills and ability to synthesize data and make credit decisions
  • Balances team and individual responsibilities along with ability to work cross-functionally
  • Internal and external customer service skills
  • Experience with Microsoft AX preferred

Ariens Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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